Cashsweep Terms and Conditions – Complete Platform Usage Guide

1. Definitions & Interpretation

In this Terms and Conditions document, the following words and phrases carry the meanings stated below, unless the context requires otherwise:

• "Platform" refers to the cashsweep.onl website, iOS and Android mobile apps, and all related services operated by CashSweep.
• "Player" or "User" refers to any individual who registers or uses the cashsweep platform's services.
• "Account" refers to the personal account registered by a player to access the platform.
• "Funds" refers to deposited funds, winnings, or balances held in a player's account.
• "Bonus" refers to free credits, cashback, reload offers, or any promotional incentive offered by cashsweep.
• "Wagering Requirements" refers to the number of times a bonus must be wagered before a withdrawal is permitted.
• "KYC" (Know Your Customer) refers to the identity verification process required to validate a player's account.

2. Account Eligibility

To register and use cashsweep's services, you must meet all of the following eligibility requirements without exception:

• At least 18 years on the date of registration.
• An individual with full legal capacity to enter into a binding agreement.
• Not a player who has undergone self-exclusion or has been banned by cashsweep for any reason.
• Do not register on behalf of another person or business entity — accounts are for personal use only.
• Registering from a location where use of the platform is not prohibited under applicable local laws.

3. Registration & KYC Verification

Each player is only permitted to hold one account only at cashsweep. Multiple account registrations by the same individual constitute a serious breach of these terms and may result in the closure of all associated accounts and forfeiture of funds.

During registration, you are required to provide accurate, truthful, and up-to-date information including your full name, phone number, email address, and bank details. Any false or misleading information may result in your account being terminated.

The KYC verification process involves submitting the following documents when requested:

• A copy of your identity card (MyKad) or valid passport.
• Proof of current address (utility bill or bank statement dated within the last 3 months).
• Bank account details used for deposits and withdrawals.

Failure to complete the KYC process within the specified timeframe will result in your account being temporarily suspended until verification is completed. Any existing funds in the account will remain safe and unaffected during this suspension period.

4. Deposits & Payment Methods

CashSweep accepts deposits via a variety of secure, fully supported payment methods, including online bank transfers (Maybank2u, CIMB Clicks, Public Bank), digital wallets (Touch 'n Go eWallet, GrabPay), and other methods listed on the platform.

• The minimum deposit amount is as stated on the platform's deposit page at the relevant time.
• All deposits must be made using a payment method registered in the player's own name — third-party transfers are not accepted.
• CashSweep does not charge any processing fees for deposits; however, your bank or wallet provider may apply their own fees.
• Deposits are typically credited to your account within 5 minutes. If a delay exceeds 30 minutes, please contact our customer support.
• Cashsweep reserves the right to decline or reverse any deposit suspected of being linked to fraudulent activity or money laundering.

5. Withdrawal of Funds

Withdrawals from a cashsweep account are subject to the following conditions to ensure platform security and compliance:

• Withdrawals are only permitted to a bank account or digital wallet registered in the same name as the cashsweep account.
• Minimum and maximum withdrawal limits are as set on the withdrawal page and may vary by VIP membership level.
• The first withdrawal requires completed KYC verification before it can be processed.
• Withdrawal processing time is within 15–30 minutes for standard bank transfer methods, subject to successful verification.
• If any bonus has not met its wagering requirements, withdrawals will be held until those requirements are fully satisfied.
• Cashsweep reserves the right to request additional supporting documents for withdrawal requests exceeding certain limits as a security measure.

6. Bonuses & Promotions

All bonuses and promotions offered by cashsweep are subject to the wagering requirements and validity periods clearly stated in each offer. The following general principles apply to all bonuses:

• Bonuses cannot be withdrawn as cash until the specified wagering requirements have been fully met.
• Each player is eligible for the welcome bonus once only — attempting to claim the same bonus through multiple account registrations is strictly prohibited.
• Cashsweep reserves the right to modify, suspend, or terminate any promotion with reasonable notice to players.
• If bonus abuse is proven, cashsweep reserves the right to void the bonus and any winnings derived from it.
• Promotional bonuses cannot be transferred between players or different accounts.
• The bonus validity period is as stated in the respective promotional terms — unused bonuses will expire automatically once the period ends.

7. Game Rules

CashSweep offers multiple game categories including slots, table games, live dealer, fish shooting, and sports betting. Each category and game provider may have specific rules that apply in addition to these general terms.

All games at cashsweep use a certified Random Number Generator (RNG) independently audited by third parties to ensure fairness. Game results are final and cannot be disputed except in cases of clear technical error.

• If a technical disruption occurs during gameplay, the affected round will be voided and the wager will be returned to the player.
• Cashsweep is not responsible for any losses caused by internet connectivity or device issues on the player's end.
• Minimum and maximum wagering limits for each game are clearly displayed before a player begins a game session.

8. Prohibited Activities

The following activities are strictly prohibited on the cashsweep platform and may result in immediate account termination without any refund:

• Registering more than one account or using another person's identity to register.
• Using automation software, bots, scripts, or any technical method to gain an unfair advantage in games.
• Engaging in any form of collusion with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal activity.
• Abusing the bonus system, including hedge betting (bonus abusing) intended to meet wagering requirements without genuine risk.
• Disrupting or attempting to compromise the security and integrity of the cashsweep platform.
• Sharing login credentials or allowing another party to access your account.

9. Account Suspension & Termination

Cashsweep reserves the right to suspend or terminate any player's account for the following reasons, with or without prior notice:

• Violation of any terms and conditions stated in this document.
• Failure to complete the KYC process within the specified timeframe.
• Suspected activity related to fraud, money laundering, or system manipulation.
• The player's own request to voluntarily close their account.
• Players who have applied for self-exclusion through the Responsible Gaming programme.

If an account is terminated due to a terms violation, cashsweep reserves the right to withhold or void any bonuses or winnings associated with the violating activity. Original deposit funds (excluding bonuses) will be returned upon completion of the investigation, subject to applicable legal requirements.

Players who wish to voluntarily close their account may contact the cashsweep customer support team. All legitimate funds will be processed for withdrawal once the closure request has been received and verified.

10. Limitation of Liability

CashSweep provides this platform on an "as-is" basis and makes no guarantee that the service will be free from interruptions or technical errors at all times. To the extent permitted by applicable law:

• Cashsweep is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Cashsweep's liability to any player is limited to the total amount deposited by that player within the 12 months preceding the claim.
• Cashsweep is not liable for delays or failures caused by factors outside our control, such as banking service outages, natural disasters, or internet infrastructure issues.

11. Responsible Gaming

Cashsweep is committed to the principles of responsible gaming. We believe that online gaming should remain an enjoyable form of entertainment, not a source of stress or financial difficulty.

We provide a range of self-control tools accessible directly through your account:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a given period.
• Break Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Option to fully exclude yourself from the platform for an extended period.

If you need assistance or more information regarding problem gambling, please visit the Responsible Gaming us for suitable resources and references.

12. Amendments to Terms and Conditions

Cashsweep reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon being published on the platform.

Players will be notified of material changes via their registered email or a prominent notice on the platform's home page. Continued use of the platform following such amendments constitutes acceptance of the revised terms.

We encourage players to review this Terms & Conditions page periodically to stay informed of the latest terms applicable to your use.